Our Franklin IT Services
CloudSmart IT takes great pride in providing small and medium-sized businesses in the Franklin region, from industries such as finance, manufacturing, healthcare, non-profits and faith-based groups, with exceptional customised managed IT support. Secure an IT collaborator that’s equally devoted to your commercial objectives. We’ll manage your systems, fix any problems promptly, and help you navigate the usual tech pitfalls as your business thrives.
Cloud Computing
Access your data and applications from anywhere, any time. Great for Remote Employees.
Software as a Service (SaaS)
Bundle web-based software like Microsoft 365 into your managed IT package and save money, time, and hassle.
Network Security
Keep your data, applications, servers, and networks safe and secure from hackers.
Voice Over Internet Protocol (VOIP)
Use your internet connection paired with the cloud to make and receive calls from anywhere. Cut the cord on your landline and make working remotely a breeze.
Cybersecurity
Protect your business against online threats with our industry-leading cybersecurity services.
Managed IT Franklin
CloudSmart IT appreciates the fact that every enterprise is different. Consequently, we’ve developed our IT support packages to cater to your unique business practices, focusing on the areas that are most significant to you.
Included in our packages are choices for both remote and onsite IT assistance, IT education and training, data backups, computer performance monitoring, security patches, firewall administration, server health checks, optimisation and safeguarding, cloud services, and VOIP telephony systems, among others.
Our packages include options for remote and onsite IT support, IT training and education, backups, computer performance and monitoring, security updates, firewall management, server health, performance and protection, cloud computing, VOIP phone systems and more.Start with one of our most popular packages or build your own – whatever you need, we’re here to help.
Don’t know exactly what you require? Set up a FREE consultation, and together we’ll explore the alternatives and craft a solution that fits your company perfectly.
Platinum Plus
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CloudSmartVoice (Phone)
We’re here to take care of your people through all sorts of tech support issues. Lost a password? We’re on it. Trouble with software? No worries, we’ve got you covered. From fast remote support to onsite troubleshooting, our fast and friendly helpdesk handles all things IT for your team.
- Unlimited Helpdesk
- Remote Support
- Onsite Support
- Password Management System powered by Keeper
- IT Training Education
- Policy and Procedure Documentation
- Weekly Tech Tips
The continuous vigilance of our security operations centre ensures your software and systems perform at their peak. Be it an accidental click on a hazardous link or a preference for leaving updates and upgrades to the specialists, we’ll take care of your hardware’s optimal functioning.
- Computer Protection
- Computer Backups
- Security Patching & Updates
- Computer Monitoring
- Computer Performance
- Computer Health
- Protection Running & Up-to-date
- Backups Running & Up-to-date
- Safe Web Browsing
- Content Filtering
- Block Malware & Ransomware
As the IT backbone of your workspace, your network requires continuous care. Managed Network Security can help maintain its smooth functioning. We’re here to assist you in achieving an ideal mix of strong security measures and user-friendly features, safeguarding your business from hackers and malicious software without affecting routine operations.
- Managed Firewall, Switch, Wireless (Hardware Included)
- Comprehensive Firewall Reporting
- Content Filtering
- Block Malware & Ransomware
- Client Portal - One Place to Manage your IT
- Virtual Chief Information Officer
- Server Backups powered by VEAM
- Managed Network
- Independent, Corporate, Guest & Staff WiFi
- Monthly Executive Summary Report
- Quarterly Business Reviews
- Monitoring devices 24/7 365 days a year
- Dark Web Monitoring
Rely on our security operations centre to keep your servers running non-stop, 365 days a year. We diligently monitor crucial applications and arrange for onsite interventions as needed – taking every measure to maintain server health and provide unfailing access to your data.
- Server Protection
- Security Patching & Updates
- Server Monitoring 24/7/365
- Server Performance
- Server Health
- Root Cause Analysis & Report
- Security Operations Center
- Protection Running & Up-To-Date
- Backups Running & Up-To-Date
- Block Malware & Ransomware
- Server Backups
- Next-Gen Endpoint Detection and Response
Call Now to Speak to an IT Expert
Our professional team of IT experts understand the unique technical needs that come with running a business. We offer everything you need in IT support to keep your day to day operations running smoothly.
If you’re looking for specialized ongoing IT support from a team you can trust, we are ready to help.
Book a call to discover how we can best suit your unique professional needs.
Yes, we can handle IT.
CloudSmart IT brings full-spectrum, reliable Managed IT Services to businesses at an affordable price.
- Desktop Support
- Network Security
- Disaster Recovery Planning
- Server Support
- Backup Disaster Services
- VoIP/ Phone Solutions
- Cloud Computing
- Virtualization
- IT Project Management
- Software as a Service
- Mac Support
- Email/ Spam Protection
- Managed Security
- Microsoft 365
- Desktop / Workstation as a Service
- Free up your internal resources
- Improve security
- Access the latest technology
- Scale up and down with your business needs
- Minimize downtime
- Save money long-term
- Solve issues before they become problems
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