We strive for 100% customer satisfaction. If we fell short, please tell us how so we can make amends.
CloudSmart IT has been serving our company for over 4 years now. We have always called on them for all our IT support. They have set up and maintained everything from our computers to our phone system. They are very well equipped to handle any job that our company needs. I will say one of the great things about them is that they really are a phone call away. If we need them they are very good about their customer support. I will continue to use them for all our future needs.
I received quick, personal attention from CloudSmart IT, and had many cyber concerns removed from my mind. These people know what they're doing, and they know how to make it understandable to the lay person. It's like having a having a huge IT Department for your small business, and not having to reduce your bottom line significantly to get it.
CloudSmart IT is the perfect outsource for small businesses IT. The owner, Rick Williams, is a conscientious and knowledgable IT leader. He has dedicated his career to serving small business clients. For most small businesses, IT is not their core competency, but a needed service to delivery their primary product or service. In most cases it makes little financial sense to support IT full time internally. I highly recommend checking with CloudSmart IT to see the benefits they can supply to your business.
We are a small business working in the medical community with other small business and have been on a break-fix model for years. After adding a server and needing to comply with HIPPA we decided to let CloudSmart IT handle all of our day-to-day IT operations. Our main applications, network and computers just work! We don’t have to worry about any issues and if we do have issues they are there to help us when we need help even by text message. Customer service and support are king in our business and that is what we get with CloudSmart IT. It is nice to find a company that knows service, as that is rare these days. We highly recommend them to your small business. Thank you CloudSmart IT for taking care of us!
Our representative, Rick, is kind, courteous, and always responds promptly and knows how to fix the issue at hand.
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